Author: Don Muret

Mobile on the Move

BUCKS STOP HERE: At Fiserv Forum in Milwaukee, officials are developing a more extensive mobile ordering system for concessions. (Don Muret / Staff) When fans return to sports venues,  they’ll see more touchless options for ordering and buying Concessions The global Pandemic of 2020 could finally be the tipping point for greater adoption of mobile payments in sports concessions as part of a new age in contactless food service at arenas and stadiums across North America. As teams and their food providers push toward a cashless business model in general, the mobile payment piece is a critical part of their overall strategy to protect fans and staff in the post-COVID-19 environment, while expanding data in customer buying habits to generate higher revenue. “There’s a huge focus on enabling mobile ordering and pushing fans to do that,” said Geoff Johnson, chief innovation officer with Bypass, a mobile point-of-sale supplier. “It could… Continue Reading Mobile on the Move

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Chiefs Stick With Two Concessionaires

There’s a possibility that a big chunk of the 2020 NFL season could be played in empty venues, but one thing is clear: The Kansas City Chiefs are sticking with two concessionaires at Arrowhead Stadium.

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Sources: Square Lands SoFi Stadium Account

The mobile payment platform has landed its biggest sports venue account to date, the new $5 billion SoFi Stadium in Inglewood, Calif.

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Romani: ‘All About Building the Fans’ Trust’

Owner’s representative Tim Romani is confident that stadiums and arenas will hold capacity crowds in the post-COVID age, and he’d doing his part toward that in a new role.

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Arena Manager: UFC Arrived With a Plan

Playing host to UFC 249 in an empty arena proved to be “surreal all the way around” for Bill McConnell, but it went a long way toward regaining the trust and confidence of all stakeholders involved in live entertainment, he said.

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