Author: James Zoltak

Tester to Lead Convention Center in Orlando

FRESH HIRE IN FLORIDA: Mark Tester has overseen the Austin (Texas) Convention Center for 12 years. (Courtesy Orange County Convention Center) He departs Austin for second-largest facility in the country Mark Tester, director of the Austin (Texas) Convention Center since 2008, has been named executive director of the Orange County Convention Center in Orlando, Fla. In his new role, which he will assume Feb. 10 pending confirmation by the Orange County Board of Commissioners at its meeting Tuesday, Tester will be responsible for overall operations, planning, marketing and all activities at the Orange County center, according to an announcement by Orlando Mayor Jerry Demings. Tester is taking on the job of running the second-largest convention center in North America at 7 million square feet, including 2.1 million square feet of exhibit space. That’s slated to grow to 2.3 million  after a $605 million expansion project due to be complete at the […]

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StubHub Hit With Fraud Complaint

Affiliate claims secondary ticketer underreported commissionable transactions Secondary ticketing company StubHub declined to comment Thursday on a complaint alleging that it underreported transactions and denied affiliate Spotlight Ticket Management millions of dollars in commissions. In the complaint, Spotlight, which has rebranded as TicketManager, claims that StubHub and affiliate Awin “engaged in a years-long campaign designed to underreport and misrepresent commissionable transactions owed to members of StubHub’s affiliate network, resulting in millions of dollars in damages owed.” The complaint was filed in U.S. District Court for the Central District of California’s Western Division. Spotlight, based in Calabasas, Calif., provides online tools and mobile apps for company sports tickets, travel and entertainment assets. The company claims StubHub interfered with its contract with American Express, which used Spotlight’s services to offer its customers tickets to select events through the financial services firm’s concierge service. According to the complaint, which alleges fraud and violations […]

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Festivals + Mega-Events: Setting Sail

CRUISE CONTROL: Kiss had everything shipshape in the fall for Kiss Cruise 2019, part of Sixthman’s schedule of events. (Will Byington) Cruise and destination concerts continue to draw, especially among older demographic Mega-events like Coachella and the Lockn’ Festival may be just the ticket for some concertgoers. For a substantial number of others, however, nothing compares to the shared passion, intimacy and access to artists available at a boutique destination event or cruise. Companies like Sixthman, StarVista Live, CID Presents, Cloud9 Adventures and others have served thousands with multiday cruises and destination events or some combination of the two. And it doesn’t stop at music. Sixthman, with nearly 20 years of themed cruises under its belt and a partnership with Norwegian Cruise Line, will be producing its second Chris Jericho’s Rock ‘N’ Wrestling Rager at Sea cruise — complete with a ring on the pool deck — Jan. 20-24, said […]

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INTIX Quarterly: Big Deals

TICKET TAKEOVER: Viagogo Entertainment is buying StubHub from eBay. (Getty Images) New developments hold the potential to greatly alter the ticketing business Live event ticketing saw more than its fair share of potentially game-changing news in the waning weeks of 2019 — a Dec. 13 report in The Wall Street Journal that the U.S. Department of Justice was preparing to bring enforcement action against Live Nation Entertainment Inc. over the company’s handling of its Ticketmaster subsidiary and the news less than a week later that a settlement had been reached with the extension through 2025 of a consent decree that allowed the companies to merge being just the latest. The late November announcement that Switzerland-based Viagogo Entertainment Inc. is moving to acquire StubHub from eBay for upwards of $4 billion is another major development if the deal gets federal approval. The merged company would create an international ticketing behemoth with Viagogo […]

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