HONOREES: VenuesNow’s Rich Digiacomo (L) and Ryan Borba (R) present the 2024 Ticketing Stars hardware at INTIX in Las Vegas. (Courtesy INTIX)


The ticketing industry has taken “business as usual” to new heights, with continuing innovation in technology, customer service and efficiency to match the roaring demand for live entertainment in the post-pandemic era. The very concept of tickets has changed to the point that some guests only have to glance or wave a hand at a scanner to gain entry to events of all kinds.

This year’s Ticketing Stars class shows not just the resolve or crisis-management required to navigate any obstacle, but a true love for the industry and what makes it work — quick thinking, an ability to adapt and the leadership required to run a tight ship. This year’s honorees come from different backgrounds and work in different types of venues, but all show a true passion for ticketing.

As in most years, the Ticketing Star Awards are presented in partnership with leading trade organization INTIX, culminating with an awards presentation at INTIX’s annual conference. This year’s awards ceremony takes place at Caesars Palace in Las Vegas on Jan. 30. The Ticketing Star Awards are nominated and voted on by industry peers, making it that much more impactful to those behind the scenes and in the trenches of what is a critically important part of the live events industry.



(Editors Pick)
Baker Koppelman
Sr. Vice President of Ticket Sales & Operations
Baltimore Ravens

Maria Fulay
Senior Director, Ticket Operations
SoFi Stadium YouTube Theater and Hollywood Park

Rosalyn Maclean
Director – Ticket Operations
Maple Leaf Sports and Entertainment

Molly Landis
Box Office Manager
Hard Rock Live Sacramento

Nicole Raymond
Vice President of Ticketing
Moody Center

Bayley Haberman
Senior Director of Ticket Operations
Cleveland Cavaliers and Rocket Mortgage FieldHouse

See Also: 2023 Ticketing Star Awards