Exempting Non-Commercial Emails

The CAN-SPAM Act and CASL apply to commercial emails, not emails that:

1. Confirm a commercial transaction the recipient has already agreed to.

2. Give warranty, recall or safety information about a product or service.

3. Alert the recipient about a change in terms or account balance information for a membership, subscription, account or loan.

4. Detail information about an employment relationship or benefit.



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