Karen Windram has taken over as GM of the Venue Management Association (Asia and Pacific) Limited. Her first day on the job was Oct. 18, and the very next day she was on her own as John Glenn called in sick.

"It's a bit heavy on the brain with all of the new information, and John (Glenn) is out sick today, but I'm quite a good learner," said Windram. Glenn will train her for about two weeks before he leaves for QPAC. Windram will also attend a week of venue management school.

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