Faces + Places


CAA Icon has promoted Stephanie Bax and Melissa Heiter to roles at the executive vice president level. Bax has been employed with the company since October 2014. Her new title extends to managing director of European operations. She oversees CAA Icon’s expanding international business, providing feasibility and planning and strategic advisory and project management services for public assembly projects. Bax established the firm’s first overseas office in the UK in March 2020. Heiter, based at CAA Icon headquarters in Denver, Colorado, has been with the company since its launch in 2004, when the firm was called Icon Venue Group. She is part of this year’s VenuesNow Women Of Live feature, on page XX. Heiter’s responsibilities include guidance of company business across all areas of business and oversight of marketing and communications.


Jeff Olson has been named vice president of booking for Crypto.com Arena, Microsoft Theater and L.A. LIVE in Los Angeles. In his new role with the AEG-operated venues, Olson will be primarily focused on sourcing talent and booking all three venues. He’ll also be responsible for working with the Los Angeles Lakers, LA Kings, Los Angeles Clippers and Los Angeles Sparks to assist with scheduling and maintaining the arena’s calendar.


Delaware North has hired Josh Carley as vice president of technology for TD Garden and the NHL Boston Bruins. Carley has more than 10 years of experience in technology operations across three casinos. In his new role, he’s responsible for the development of overall strategies in information technology tied to fan experience, and the application of those IT platforms. Carley reports to David Carpenter, Delaware North’s vice president of technology operations.


Knitting Factory Entertainment has resumed exclusive talent buying duties at Myth Live in St. Paul, Minnesota, adding to the company’s portfolio of booked venues that has recently added Wine Country Amphitheater in Washington State and Hop Springs Beer Park in Tennessee. Senior talent buyer James Irvine will book Myth Live from Knitting Factory’s Omaha, Nebraska,  offices.


Talent buyer Nick Barrie joins The Bellwether, a 1,600-capacity club from Another Planet Entertainment and Michael Swier of Teragram Presents scheduled to open this spring in downtown Los Angeles. Barrie started his live music career in 2005, moonlighting as a security guard at The Independent in San Francisco, which is booked and operated by Another Planet. He worked his way up to booking for APE’s network of venues and festivals. The Bellwether marks APE’s first venue foray into Los Angeles and will house on-site offices for operational staff and the L.A. offices for the company’s management arm, Another Planet Management.  It will feature a main music room with unimpeded sightlines, a wrap-around balcony and a custom wooden dance floor.


Wasserman Music announced the promotion of seven members of its global team to agent positions, including four responsible agents, two new tour marketing agents, and one fairs & festival agents. In addition, two members are elevated to executive positions in business development and operations. Wasserman’s newly promoted agents include responsible agents Eli Gelernter, Logan Handelsman, Lindsay McDowell and Yitzi Peetluk. The agency also expands its artist service teams with Fairs & Festivals agent Jess Bumsted and tour marketers Mary Kate Carragher and Kaela Ismael. Additionally, Sara Pullman rises to the executive role of VP, Operations, and Chappel McCollister steps up to become Wasserman’s SVP of Business Development.