Everyone at SMG, a firm that has matured and defined an industry that privately manages publicly-owned venues, from the CEO to the front lines at venues around the world, preaches hospitality and customer and client service, tracing SMG’s genesis to Hyatt Hotels, the epitome of hospitality.
“Our senior management team is comprised of seasoned professionals; their average tenure with the company is 20 years. That expertise, level of professionalism and consistency has allowed ...

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