Technology Brings Suite Convenience

What suite customers see when they turn on their iPads at the Q.

Quicken Loans Arena in Cleveland is the first to add iPads with food and ticket ordering capabilities to their suites and have already seen double F&B per caps at a holiday concert. Aramark added Incentient’s SmartTouch technology as a value-add for their 92 suites at the end of December.

Tracy Marek, CMO for the National Basketball Association Cleveland Cavaliers, explained, “When a fan arrives and ...