The MGM National Harbor VIP Lounge, new at Capital One Arena. (Courtesy Monumental Sports & Entertainment)

Venue managers know it’s tough to be a fan and run an arena at the same time, especially when your team is winning and it interrupts construction schedules.

That’s how Capital One Arena General Manager Michele Powell felt last spring when two of the arena’s home teams made the playoffs and one won a championship.

“They always say whenever you have so...


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