Thank you to all who voted. Congratulations to our 2017 Box Office Stars! We will be honoring this year's outstanding ticketing professionals during the INTIX convention in New Orleans, La. January 23-26, 2017.
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DAVID ARNOLD

BOX OFFICE DIRECTOR
AEG & KFC YUM! CENTER
LOUISVILLE, KY.

For his flexibility in handling the challenges of ticketing this year’s Muhammad Ali Memorial Service. Ali was a hometown hero so when the time came to execute the plan for his memorial service at KFC Yum! Center, Arnold ensured the event was a fitting tribute to the beloved boxing legend. Public interest, locally and nationally, in obtaining the tickets was at an unprecedented level. On the day that the tickets were to be distributed, the queue lines were wrapped around the building and nearly into the street before 7 a.m. and Arnold made the decision to begin distributing the 15,000 complimentary tickets (limited to four per person) earlier than planned for safety reasons. After all of the tickets had been distributed, Arnold and his team continued to courteously field hundreds of calls for tickets from Ali’s vast network of fans.

TRICIA BROWN
BOX OFFICE DIRECTOR, PACERS SPORTS & ENTERTAINMENT, BANKERS LIFE FIELDHOUSE
INDIANAPOLIS

For ticketing the opening show for Kanye West’s tour, followed soon thereafter by the opening for Coldplay’s arena tour. Brown had to be very flexible as Kanye’s vision for a floating stage and housing the band in a popup tent in the seating bowl took shape. Seat kills were ever changing. Brown had to be responsive to a very fluid seating manifest, including several relocations. Brown takes great pride in her work and is always extremely responsive and helpful no matter the situation.

LEE ANN GIBBONS
DIRECTOR OF TICKETING
MESSINA TOURING GROUP
AUSTIN, TEXAS

For coordinating 200 shows going on sale (all Messina Touring Group shows) in 2016.  Gibbons communicates with both artist management and individual box offices to build shows and keep holds consistent. She also sets up all internal buys, monitors and distributes tour ticket counts to agents, management and office personnel, and is a key component in all discussions involving scaling and pricing of tickets.  Gibbons also oversees all the flexing of pricing as well as monitoring  Pricemaster initiatives.  She coordinates all the VIP tickets, Platinum and American Express plans and works closely with each tour accountant for settlement.  She also oversees a full time staff of three.