2011 Penny Arcade Expo East, a growing video gaming convention held at the Boston Convention & Exhibition Center in March

In the convention business, one size does not fit all. This is especially true with free Wi-Fi connections.

Boston’s Massachusetts Convention Center Authority was the first venue of its kind to offer free Wi-Fi throughout its facility. It helped that the building, which opened in 2004, included the necessary infrastructure to make it happen.

“We w...

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