What were you doing in 1979?
1979 was a few years before I joined INTIX. Ticketing was the farthest thing from my mind at the time
What drew you to INTIX?
I was hired by The Dallas Opera in 1983 to be their ticketing manager. They had lots of service problems after a difficult ticketing system implementation. I was hired to help them recover, but I knew nothing about ticketing. INTIX (then BOMI) gave me access to a group of people with vast...