Date: July 7, 2004

HOUSTON - Suite holders think they should receive the highest level of customer service, according to a panel of them assembled for the 14th Annual Association of Luxury Suite Directors Conference that took place here June 21-24.

"We've made such a large investment, so we want to feel like a special customer," said Houston resident Tim Harris, whose family leases a suite at Reliant Stadium. "It starts with parking and works all the way through the event."
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