NFL Chief Security Officer Cathy Lanier speaks at a news conference before the Super Bowl in 2020. (Getty Images)
'They will upgrade the customer experience,' league's Cathy Lanier says at SMA Annual Seminar
The pandemic pushed the NFL to introduce new technologies for health and safety protocols at a high cost, but the additional layers of protection will save money in the long run for teams and venues, said Cathy Lanier, the league’s senior vice president and chief security officer.



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