Date: February 9, 2005

The organizers of Super Bowl XXXIX in Jacksonville, Fla., Sunday learned a lot of lessons from the long lines at last year's game in Houston.

"We had some problems last year with processing people and I think the things we did and the NFL did this year to make it better was a really positive thing," said Peter Kranske, executive vice president/chief operating officer for Contemporary Services Corporation, which handled everything from on field security ...

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