Website/app specialist helps venues communicate with fans during crisis Carbonhouse, a developer of websites and mobile applications for sports and entertainment venues, has filled a key role during the COVID-19 crisis, mostly through informing clients of the digital tools they have to communicate with their customers during the shutdown. The Charlotte-based company, owned by AEG, is among the few divisions within the company that continues to operate after arenas, stadiums and convention centers, many run by its sister firm ASM Global, have kept their doors closed over the past six weeks.   As the shutdown approaches two months in duration, Carbonhouse has reached out to its 300-plus clients to see what they can do to help them facilitate ticket refunds tied to the hundreds of concerts, family shows and other events affected by the coronavirus. “One of the things we’re finding out is venues are recognizing the website is their primary […]
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