The Tampa Bay Rays became the first big league team to run an all-cashless venue this season. Team saw ‘resistance fall by the wayside’ at Tropicana Field The Tampa Bay Rays, the first big league team to run an all-cashless venue to expedite sales of concessions, retail, tickets and parking, saw a slight increase in food and drink transactions at Tropicana Field for the 2019 season. The Rays used multiple technology platforms to go cash-free across all lines of business. Most worked as intended, but there were issues with the mobile point-of-sale system for hawkers selling hot dogs, beer, soda, cotton candy and snacks, according to Bill Walsh, the Rays’ vice president of strategy and development.  The system they first used was slow to complete transactions, and resistance by some fans to pay with credit cards resulted in the Rays allowing cash payments in the seating bowl for a big […]
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