David Simpson, director of ticket sales and service, Fox Theatre, Atlanta. (Photo courtesy Fox Theatre) The Grand Opener  Every day at the Fox Theatre is a different puzzle to solve for David Simpson. He learned that ticketing is all about solutions at his first job in the industry, as box office manager for the Harrisburg Senators, a minor league baseball team that plays at FNB Field in Pennsylvania.  It was a new venue called Metro Bank Park when Simpson got the job. His first crisis was days before the ballpark was to open, when he walked in and realized that the seats were not numbered 1-10 as the manifest called for. They were numbered 10-1, meaning people who paid for a better seat weren’t going to get it.  “We were out there with crowbars changing the numbers around,” said Ryan Miller, director of ticket operations for the NBA’s New Orleans Pelicans, who […]
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