Author: James Zoltak

Oilers, Aramark pull off quick-serve delivery in hub

ICING ON CAKE: The Edmonton Oilers and Aramark teamed up for food service in one of two NHL hubs. (Getty Images) From celebrity chefs to employing new food preparation and safety protocols, Rogers Place and concessionaire Aramark have made the most of a tricky situation in hosting one of two National Hockey League playoff hubs. Jill Young, food and beverage director for Oilers Entertainment Group, said it was a tight window for preparations after arena officials were informed in July that Edmonton would host Western Conference playoff games and the Stanley Cup Finals. The season resumed Aug. 1 and was expected to wrap up in October. Officials initially transitioned from pandemic mode, with staff working from home, to preparing for 12 teams and 1,500 people between players, coaches, league support staff, security personnel and media. Each team brought roughly 50 people. Refrigerators and freezers were shut down since March and… Continue Reading Oilers, Aramark pull off quick-serve delivery in hub

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Convention Centers: Going By the Book

CROWD PLEASER: The Raleigh Convention Center has played a key role helping draw throngs to an annual bluegrass festival. (Courtesy Raleigh Convention Center) Raleigh complex details its cleaning procedures and processes for all to see The Raleigh Convention & Performing Arts Complex has released a 33-page “Re-Opening Protocols & Procedures Guide,” laying out in detail the measures it has taken to resume operations as safely as possible once it gets the go ahead to welcome events and guests. The guide includes procedures and processes — including cleaning and sanitation measures — to protect staff, event organizers, guests, performers and exhibitors from potential COVID-19 transmission. There are also venue-specific protocols for cases of employees or guests exhibiting symptoms. The guide is the result of consultations with industry experts, an examination of best industry practices. It takes into account local, state and federal guidelines, including guidance from the U.S. Centers for Disease… Continue Reading Convention Centers: Going By the Book

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Convention Centers: More to Love

The Cox Business Convention Center in Tulsa is back to hosting events while boasting a $55 million renovation that’s been 10 years in the making.

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INTIX Quarterly: Critical Engagement

NEXT STAGE: When COVID-19 shut down productions, arts groups and theaters turned to livestreaming and additional fundraising. (Getty Images) A strong connection to patrons helps arts organizations weather the storm, ticketing execs say With venues being pressed to implement new health and safety measures and technologies like contactless ticketing and payment, the need to tap into new sources of revenue — whether through streaming, nontraditional offerings like drive-ins, increased fundraising or other means like new or expanded educational offerings — is for many a matter of economic survival. Those with the strongest audience engagement models are most likely to find success in generating new income sources, according to some executives of companies that provide ticketing, marketing and customer relationship management platforms. “If you haven’t been doing that, it’s very hard after the fact to say we want to get people to sign up for streaming because we want to light… Continue Reading INTIX Quarterly: Critical Engagement

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Drive-In Shows Keep Events Business Busy

Drive-in shows at a California fairgrounds by put on by Concerts in Your Car have kept CBF Productions busy during the COVID-19 shutdown.

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