DATA DUMP: Kip Levin, FanDuel; Adam Landsman, Clear;  Parker Duffey, Tailgate Guys; Mike Lorenc, Google; and moderator Christian Lewis. (Courtesy Paciolan) How companies are using behavioral information to elevate the fan experience Technological innovation continues to alter the way companies in the live event space interact with consumers and partners, allowing for enhanced experiences that are often based on behavioral data, some in a panel of industry leaders said. In the case of Clear, which uses biometrics to move customers more quickly into sporting events, through airports, at Hertz rental car locations (and soon medical offices), maintaining consumers’ trust is of utmost importance, but there is a way of using captured data in a way that benefits both them and sports teams and venues, said the company’s vice president of product development, Adam Landsman.  Fans who get into venues more quickly are more likely to spend more on concessions and merchandise,… Continue Reading Pacnet ’20: Data Does It All

To access this content you must be a subscriber and logged in with your subscriber credentials here. To subscribe to VenuesNow, click here for more information or here for combo subscriptions including sister-publication Pollstar.