Author: Maureen Andersen

Letter From Maureen: We Will Tell the Stories

Maureen AndersenPresident and CEO, INTIX Time passes. And just like that, we have cleared the one-year shutdown milestone.  When you reflect on the past year with the associated loss, pain, horror, shock, strife, uncertainty and illness, it is a miracle that not only are we still standing but we are here to tell the tales. Like all seminal events and times this moment in time and history, for the live entertainment professional, will mark us forever.  Eventually these times will become part of our storytelling canon. We will share our tales of where we were when it happened, what happened to us, what we had to do to keep the ‘live’ alive during the dark times, where we were during the long intermission, how many social distancing seating configurations we had, what our seating pods were, if we were employed or if we had to rebuild a career.  This time […]

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Letter From Maureen: A Song From the Heart

Maureen AndersenPresident and CEO, INTIX And finally, there is HOPE.  We aren’t there yet, but with every bend in the road a brighter light of HOPE is illuminating our way through the tunnel. HOPE for the robust, exciting, and thriving live entertainment industry. It will go in stages and waves from now to April; then on to June; and then September, but with vigorous urgency and with safety protocols and vaccines in place, we will emerge from this dark time. HOPE is the link between our past, our present and our future, and it makes the unbearable bearable.   In daylights, in sunsets, in midnights, in cups of coffeeIn inches, in miles, in laughter, in strife in five hundred twenty-five thousand six hundred minutesHow do you measure a year in the life? “Seasons of Love” from “Rent” The past year of our long intermission will have a profound and lasting […]

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Letter From Maureen: Silence? I Don’t Hear It

Maureen AndersenPresident and CEO, INTIX The bad news lumbers on. Who would have thought?  Who would have conceived this new world we are in?  To say that we were, as a collective industry, “blindsided,” is an understatement. Arguably there isn’t a single ticket professional, performer, player, executive, stagehand, designer, fan or patron who would ever have thought that we’d be so totally and completely ground to an entire stop of shutting the doors and turning off the lights. Except for the “ghost light,” our venues are closed, the seasons are canceled or rolled forward to some indeterminate date and the venues stand silent.  There may have been reasons in the past that a given league, organization, theater or element of the industry had closed, but there was always a clear path forward to reopening. We could see the light at the end of the tunnel and knew that it would only take the heavy […]

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Letter From Maureen: Our Links Remain Unbroken

FINEST HOUR: It’s a good time to look to the wisdom of leaders like Winston Churchill. (Getty Images) Maureen Andersen, President and CEO, INTIX We are faced with an ever-changing landscape because of the COVID-19 pandemic, which is directly affecting our beloved industry in unprecedented ways.  It is a time, for us all, that is filled with uncertainty, anxiety, fear as well as realizations and acceptance that our life and businesses may never operate quite the same ever again or at least for the foreseeable future. I am writing this message from my virtual and isolated INTIX office in Palm Springs, Calif., where I have had to, personally, grapple with my own fears, anxiety and plans for my family even as dear family and colleagues inform me that they are exhibiting symptoms. That said, I go back to my own advice — to myself and others — to stay present in […]

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Letter From Maureen: Room for Debate

Maureen Andersen, President and CEO, INTIX Two things are for certain and we can always bank on it: Live entertainment, ticketing and the industry is always changing, and it is never boring!   It seems that every year as we come into the annual INTIX conference, there is some big topic, big idea or buzzworthy conversation bon mot. And #intix2020 won’t disappoint — we will be all abuzz with conversations on how blockchain will change our reality, U.S. Department of Justice and congressional probes into multiple areas of the industry, the perennial favorite of mergers and acquisitions and, this year, scalping, bots, unfair practices and, what will become the great debate, the Viagogo–StubHub $4 billion deal. Millions of dollars will be spent to debate these things in court, committees and legislation, but even then we may not have a lot of answers. But we do have a lot of opinions, points […]

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