Author: Tim Newcomb

NBA’s Time Winds Down at Oracle

Oracle Arena, with T-shirts draping its seats, sat ready for Friday’s Game 4 of the NBA Finals. Thursday night’s Game 6 will be the final NBA game at the 52-year-old arena. (Getty Images) Warriors play their last game at league’s oldest arena on Thursday night On 2,088 occasions, the Golden State Warriors have suited up inside Oakland’s Oracle Arena for an NBA regular-season or playoff game. On Thursday night, No. 2,089 will be the last time ever. As the Warriors prepare to return to San Francisco and the new $1.4 billion Chase Center ahead of next season, the NBA Finals — one that has the Toronto Raptors taking a 3-2 lead back to Oakland for Thursday’s game — offers a high-stakes farewell to the league’s oldest venue. It opened in 1966 as the Oakland-Alameda County Coliseum Arena — a name the venue held for about 20 years — sitting next door… Continue Reading NBA’s Time Winds Down at Oracle

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Generation Next: Corey Margolis

General Manager for Angel of the Winds Arena, Everett, Wash., Spectra Corey Margolis loves getting a sense of the market before he kicks in with creativity. He’s done just that in Everett, Wash., as general manager of Angel of the Winds Arena, not only getting to know his market north of Seattle but also having some big victories along the way.  Margolis, 30, an eight-year veteran of Spectra, has served in the 10,000-capacity arena for about a year, his first stint as a general manager. Along the way he’s landed the WNBA’s Seattle Storm for home dates, drawn the Live Nation Backstreet Boys show for July and worked with the arena’s naming-rights partner — a casino about 20 miles from the arena — to promote Toby Keith for an August show.  Getting there, though, was about “figuring out what works.”  “It always takes time to get a sense of the market,… Continue Reading Generation Next: Corey Margolis

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Timbers, Thorns Launch Hospitality Brand

Park Provisions, created with Levy, will make debut for Providence Park’s reopening When Providence Park reopens June 1 for the Portland Timbers and Portland Thorns after an $85 million renovation, the soccer clubs will also introduce their new hospitality brand. In collaboration with Levy, the second-year concessionaire at the downtown stadium, Major League Soccer’s Timbers and the National Women’s Soccer League’s Thorns completely revamped the way they deliver concessions by creating a localized brand and upgrading services, all under the Park Provisions brand. The clubs are announcing the new brand Monday. “It was an appropriate time with the transformational change at the stadium,” said Mike Golub, president of business for the Timbers and Thorns. “We worked hard at finding a brand we felt was consistent with the club and the city and arrived on Park Provisions. Fans will see a number of things, the look and feel, speed of service… Continue Reading Timbers, Thorns Launch Hospitality Brand

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New Growth for Portland Timbers

The three-level east stand at Providence Park will open for the Timbers’ June 1 game. (Craig Mitchelldyer / Portland Timbers and Thorns FC) Three-story addition part of Providence Park renovations about to debut Twelve games into the 2019 Major League Soccer season and the Portland Timbers will still not have played a home match. That all changes with the June 1 reopening of Providence Park, the downtown Portland home of the Timbers and the National Women’s Soccer League Portland Thorns. The reopening comes with 4,000 new seats from a recently finished three-level east stand, but also includes a refresh of the existing concourse and a new marketplace at one of the venue’s major entrances. Construction on the privately financed $85 million project kicked off at Providence Park after the 2017 season. Work continued during 2018, forcing the rerouting of fans and the closure of a portion of the already tight confines.… Continue Reading New Growth for Portland Timbers

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Appetize: Self-Serve Kiosks Boost Sales

Self-service technology gives customers “the power to browse a menu at their own pace,” Appetize co-founder Kevin Anderson said. (ConRobPhoto) Data from three venues shows increases over traditional concessions ordering The self-service concessions kiosk is no longer an optional solution in sports venues, said Mike Plutino, founder and CEO of consultancy Food Service Matters. Appetize, a point-of-sale, inventory and analytics platform, agrees, releasing new data from three U.S. sites that shows self-service kiosks create a significant increase in average order size compared with traditional counter interactions. Using data from AT&T Center in San Antonio; the Pete Maravich Assembly Center at LSU in Baton Rouge, La.; and Service Systems Associates at the Cincinnati Museum Center, Appetize said consumers were 47 percent more likely to add a menu item on a kiosk than when asked to do so by a cashier. “When you combine embedded upsell functionality and a cashless experience, guests… Continue Reading Appetize: Self-Serve Kiosks Boost Sales

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