As contactless technology adoption accelerates in venue ticketing and concessions, several experts weighed in on the subject at Pollstar Live! Continue Reading Momentum for Cashless and Touchless Continues
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The Tampa Bay Rays became the first big league team to run an all-cashless venue this season. Team saw ‘resistance fall by the wayside’ at Tropicana Field The Tampa Bay Rays, the first big league team to run an all-cashless venue to expedite sales of concessions, retail, tickets and parking, saw a slight increase in food and drink transactions at Tropicana Field for the 2019 season. The Rays used multiple technology platforms to go cash-free across all lines of business. Most worked as intended, but there were issues with the mobile point-of-sale system for hawkers selling hot dogs, beer, soda, cotton candy and snacks, according to Bill Walsh, the Rays’ vice president of strategy and development. The system they first used was slow to complete transactions, and resistance by some fans to pay with credit cards resulted in the Rays allowing cash payments in the seating bowl for a big… Continue Reading Rays See Transactions Increase With All-Cashless
Continue Reading Rays See Transactions Increase With All-Cashless
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AMB Sports & Entertainment has added cash-free points of sale at Mercedes-Benz Stadium in the past year. (Getty Images) Transition comes as part of AMB Sports’ decision to lower some concessions prices further Cashless venues are gaining traction at the highest level of sports. AMB Sports & Entertainment, owner of the NFL’s Atlanta Falcons and Major League Soccer’s Atlanta United FC, has committed to eliminating cash transactions at Mercedes-Benz Stadium. The move takes effect March 10, when Atlanta United opens its 2019 home schedule against FC Cincinnati. Mercedes-Benz Stadium becomes the second big-league building to go cashless for food and merchandise after Tropicana Field, home of Major League Baseball’s Tampa Bay Rays. Levy runs the food service at both venues and merchandise at the Trop. Fanatics runs retail at Mercedes-Benz Stadium. Other facilities in Atlanta are moving in the same direction. Delaware North Sportservice, the food provider at SunTrust Park,… Continue Reading Falcons, Atlanta United Going Cashless
Continue Reading Falcons, Atlanta United Going Cashless
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Concession stands at Tropicana Field will no longer take cash this season. (Courtesy Tampa Bay Rays) Experts agree that’s where industry is heading, but some say hard money still has a place Major League Baseball’s Tampa Bay Rays are fully committed to cashless technology. They’re the first big league team to convert all food service, merchandise, parking and ticketing operations at their stadium to cash-free systems. At Tropicana Field in St. Petersburg, the Rays’ home since their inaugural season in 1998, baseball fans must use credit or debit cards, the team’s affinity card, mobile technology such as Apple Pay or gift cards to pay for concessions and retail. When fans buy gift cards with cash at merchandise stands and from team employees roaming the ballpark, it’s the only time currency is exchanged as part of the cashless program. The gift cards are available in all dollar values, said Bill Walsh,… Continue Reading Rays Make a Bold Move With Cashless Conversion
Continue Reading Rays Make a Bold Move With Cashless Conversion
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